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Joanna Lumley realised that Gordon Brown was a reader, and once she had given him the information in a format that he liked, she got a result, “Being a man of figures, he was able to look at it, and this has speeded up”.
http://link.brightcove.com/services/player/bcpid1184614595?bctid=23945421001
Tags: Communication, Listeners, Readers, Transforming Moments


